At Your Service
Help Center
Find answers to common questions about our products, ordering process, and policies. If you need further assistance, our concierge is always here for you.
How do I track my order?
Once your order has been dispatched, you will receive an email containing your tracking information. You can also view the status of your order by logging into your account and visiting the Order History section.
Do you offer international shipping?
Yes, we ship globally. International shipping times and costs vary depending on the destination. For detailed information, please review our Shipping Policy.
What is your return policy?
We accept returns within 14 days of delivery for most items, provided they are in their original condition with all tags attached. Bespoke or customized items cannot be returned. Please visit our Returns Page for full details.
How do I care for my garments?
Each piece is crafted from premium materials. We highly recommend dry cleaning for all our embroidered and silk garments. Detailed care instructions can be found on the product tag and the individual product page on our website.